Contact us at support@filmgo.net. Be sure to include your Username, First & Last name and an email address where you can be reached. Or use our contact form for easier contact. We will try to get back with you within 48 hours.

If you were an Filmgo member before January 2008, your original password may have been changed during a system update that restricted the characters allowed in a password. These restrictions keep your account & your passwords more secure.

We may have changed your password during one of our system updates. Some characters that were used may not be accepted in our newer site update. Solution: your username has NOT changed. Simply type in your original username and click "Password Reminder."

Your username will be the password you used to register.