To find out what version of Internet Explorer you are using open Internet Explorer. Next click on the word “Help” in its top menu bar and select “About Internet Explorer”. This will open a new windows.  This new window will have the version number of your Internet Explorer.  If your version is lower than 6.0, you will need to download a newer one free from Microsoft's Internet Explorer site:

To watch video on FilmGO.net, you need a broadband connection with a download speed of at least 1.5mbps. You can get detailed information from your Internet Service Provider describing the connection speeds that you signed up for, or you can test your current connection speed at http://www.speedtest.net/
Please note that  multiple computers connected to your modem may slow your connection speed.  Programs running on your pc may also negatively impact your broadand connection speed.

Below are detailed instructions on how to uninstall Microsoft Silverlight on a Macintosh computer

Below are detailed instructions on how to install Microsoft Silverlight on a Macintosh computer

Below are detailed instructions on how to uninstall Microsoft Silverlight on a Windows pc.

Below are detailed instructions on how to install Microsoft Silverlight on a Windows pc.

Below you will find the requirements needed to run Microsoft Silverlight

There are potentially several different applications that can prevent popup windows from opening in your browser. The first item to check is the security settings in your web browser. Please follow the instructions below to change the settings in your specific browser.

Below you will find instruction on how to enable javascript on various browsers...

The following instructions explain how to enable cookies for the web browser you are currently using. If the test to the left (in the Browser Test box) still does not show that you have cookies enabled after completing the steps below, you may have Internet security software that is preventing your cookies from working. Please read our internet security software page for information on configuring some popular applications to work with FilmGO.